Contact us
Looking for Santa Fe?
Santa Fe products are now being supported by our sister company, Research Products. For product details, support, and warranty information, please visit the official Santa Fe website.
How may we help you?
The Therma-Stor team offers the resources you need to ensure 100% satisfaction with all of our products. Located at our headquarters and manufacturing facility in Madison, Wisconsin, we’re ready to help.
Pre-Purchase Questions and Locating a Distributor
If you need help locating a local distributor or have questions about Therma-Stor products or their applications, please fill out the form to the right.
Service, Warranty & Product Support
Filters for Quest dehumidifiers can be purchase from our distribution partner, Sylvane.
Returns for warranty claims will not be processed without a Return Authorization Number. An RA Number can be obtained by calling 1-800-533-7533 between the hours of 8:00 a.m. and 4:00 p.m. Central Time. Warranty information for specific products can be found under the “Service & Support” tab of this website.
Therma-Stor LLC
4201 Lien Road
Madison, WI 53704
800-533-7533
Warranty & Returns
ROG Department
Therma-Stor LLC
4201 Lien Road
Madison, WI 53704
Mailing & Shipping
Therma-Stor LLC
4201 Lien Road
Madison, WI 53704
Inbound LTL Carrier
Phone
Toll-Free: 1-800-533-7533
Local: 608-237-8400