Contact us

Have Questions?

Please complete this form and we’ll get back to you soon.

How may we help you?

The Therma-Stor team offers the resources you need to ensure 100% satisfaction with all of our products. Located at our headquarters and manufacturing facility in Madison, Wisconsin, we’re ready to help.

Pre-Purchase Questions and Locating a Distributor

If you need help locating a local distributor or have questions about Therma-Stor products or their applications, please call us.

800-533-7533

Mon–Fri, 8:00 am–5:00 pm CST

Service, Warranty & Product Support

Filters for Santa Fe and Quest dehumidifiers can be purchase from our filter store.

Returns for warranty claims will not be processed without a Return Authorization Number. An RA Number can be obtained by calling 1-800-533-7533 between the hours of 7:30 a.m. and 4:30 p.m. Central Time. Warranty information for specific products can be found under the “Service & Support” tab of this website.