Contact us
How may we help you?
The Therma-Stor team offers the resources you need to ensure 100% satisfaction with all of our products. Located at our headquarters and manufacturing facility in Madison, Wisconsin, we’re ready to help.
Pre-Purchase Questions and Locating a Distributor
If you need help locating a local distributor or have questions about Therma-Stor products or their applications, please call us.
800-533-7533
Mon–Fri, 9:00 am–3:00 pm CST
Service, Warranty & Product Support
Filters for Santa Fe and Quest dehumidifiers can be purchase from our distribution partner, Sylvane.
Returns for warranty claims will not be processed without a Return Authorization Number. An RA Number can be obtained by calling 1-800-533-7533 between the hours of 9:00 a.m. and 3:00 p.m. Central Time. Warranty information for specific products can be found under the “Service & Support” tab of this website.
Therma-Stor LLC
4201 Lien Road
Madison, WI 53704
800-533-7533
Warranty & Returns
ROG Department
Therma-Stor LLC
4201 Lien Road
Madison, WI 53704
Mailing & Shipping
Therma-Stor LLC
4201 Lien Road
Madison, WI 53704
Inbound LTL Carrier
Phone
Toll-Free: 1-800-533-7533
Local: 608-237-8400